【廉航经验分享】在欧洲,错过廉航到底有没有退款?

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今年生日,我决定去葡萄牙过个长周末,阴差阳错的选了从伦敦起飞的早班飞机,完全没预计到路况会有问题,因为以前走过,很顺利。不过这却是这些年第一次在十一月坐早班飞机,而且十一月是欧洲雨季,经过伦敦的M25发现下雨让路面出问题,四条车道关闭了三条。结果呢就是早晨5点出门,本来8点该到的,结果堵车10点多才到!930的飞机早已起飞……
所以本来订的Easyjet飞机,直接作废,为了不耽误行程,立马买了下一班飞机,45磅单程瞬间变234磅,肉疼的不行啊啊啊啊!
如果将损失降到最低呢?
由于欧洲廉航奉行的是不退不换政策,一般人都不会想到问廉航退款或者改签。但是这恰恰是最可行的一步。下面就我来说说我今年的经验!
首先必须承认今年不是个飞机吉祥年,大到飞机消失,小到本人错过两次飞机,这都是我旅行生涯上的头两次啊~(惭愧,第一次错过飞机还好意思说头一次……现在就……)
那么错过了就错过了,打起精神来,想一下如何将损失降到最低吧!
我得告诉大家,再强调不退不换的机票,根据欧洲法律规定,也可以拿回机场税等费用,这笔称为aviationtaxes(APD)
今年两次误机,都是在checkin后耽误的,不过只要没赶上飞机,不管谁的责任,都可以拿回这笔费用。
首先来看看挪威航空的在线申请表格在:https://www.norwegian.com/ssl/uk/customer-services/travel-information/irregularities/delays-/refund/
31磅的机票,最终扣除手续费5磅,我拿到10磅
前几天耽误的easyjet,这个写的更隐蔽,不过还是被我找到了,哈哈~
链接:http://support.easyjet.com/cancel-booking,联系理由选择flightcancellation
并且Easyjet还明确指出,如果路上状况延误,到达机场时间在起飞时间后两个小时,交一笔费用大概七八十磅,就可以改签下一班飞机。不过我们当天没有飞机,只能自己高价买……
如果你购买的机票上显示交了APD这笔费用,没有手续费,直接退还APD。
我昨天填表申请,今天收到确认,可退13磅。原价机票35磅不算行李,现在退回来13磅,损失也不算大。
新买的机票可以用旅行保险cover,下一章再写怎么申报旅行保险的注意事项。
注意:
Prepaid的行李不能退,捶胸呀!我不清楚廉航是否如果订的往返,如果去程耽误了被取消,回程是否还有效?这个欢迎大家补充。所以为了保险起见,在价格不变动的手续费相当情况下,可以考虑订两个单程。有些廉航比如ryanair可能会跟某个机场签署协议,不交机场税,这个可以在订单收据上看出来是否包括这笔费用,不包自然是没得退!转一段英文描述,最后一段写的我笑死了!哈哈哈!出自:http://www.re-fund.com/how-to-get-an-airport-tax-refund-unused-ticket/
Just missed your flight? Or canceled your ticket because you weresick? Don’t get ripped of by your travel agent or airline when theysay that the ticket is 100% non-refundable!
Probably ONLY the FARE is non-refundable! The airport taxes imposed by governments andlocal authorities are ALWAYS refundable. The only thing is;airlines and travel agents won’t tell you this because the make ahuge amount of money by keeping those taxes for themselves.
Airlines have to publish the amount of passengers, cargo and mailto the arrival and departing airport, so those airport cancalculate the exact amount of taxes and charges. Hence; theairlines are charged by the EXACT amount of passengers actuallyflown. If you didn’t fly, your airline doesn’t have to pay yourtaxes to the airports. That’s not a crime of course, but, they alsorefuse to refund those taxes automatically to you.
Only if you ask for it, they might refund the airport taxes to you.Although you would have a hard timeto tell this to the outsourced call-centre agent in India, since heonly sticks to his script. And refund airport taxes is not on hislist of course.(hahaha!!!)
A few things to keep inmind:
-Have you booked your ticket directly with an airline? Contactthem! If you booked a ticket via a (online) travel agent we cannothelp you unfortunately. Contact your travel agent instead.
-A lot of airlines deduct the refund with an admin fee of 25 oreven more. Save your time and only ask for a refund if airporttaxes are clearly more than 25.
-If you are holding an Easyjet, Ryanair or FlyBe ticket; keep inmind that those airlines have commercial deals with severalairports and are not always paying airport taxes. If you didn’t payairport taxes, you obviously can’t get a refund.
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