Thank you for contacting the GRE Program.
Dear **,
Regarding your inquiry:
If you cancel your computer-based GRE? Analytical Writing session with the appropriate Regional Registration Center (RRC) no later than three full days before your test date (not including the day of your test or the day of your request) you will receive a refund equivalent to half of the original test fee. The remainder of your payment will be retained to cover expenses for processing your registration and holding space at the test center. Refunds will be in U.S. dollars. Cash refunds are not available.
If you paid by credit card, a refund will be processed automatically and will be credited
to the original credit card or bank account.
If you paid by check, refunds are processed automatically. If the original payment was drawn on a U.S. domestic bank, please allow eight weeks after your cancellation for your refund to be processed. If the original payment was made in non-U.S. funds drawn on a bank outside the United States, allow 12 weeks for your refund to be processed.
Thank you for your inquiry. We appreciate the opportunity to assist you.
If you have additional questions, please contact our Customer Service team at (866) 473-4373 or (609) 771-7670, or visit our Web site at www.gre.org. If you contact us via e-mail, please include all previous correspondence or a summary of information regarding your inquiry.
ETS is committed to improving your customer service experience. Please take a moment and complete a short Customer Service Survey at http://surveys1013.websurveyor.net/wsb.dll/bfried/VOTCE.htm?WSB36=GRE so that we may identify ways to improve our service to you. If you're unable to access the survey by clicking on the link, please copy the entire link and paste it into the address bar of your web browser.
Thank you in advance for your participation.
Be sure to add @ets.org to your address book or safe sender list to ensure that you receive e-mail messages from ETS.
EAR1432
TRACKING NUMBER: A00009661886-00035193912
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