现代企业以逐步由传统的以产品和规模为中心的粗放式经营模式向以客户为中心，服务至上，实现客户价值和达到企业利润最大化的集约化经营管理模式转变，良好的客户关系是企业求得生存与发展的重要资源。Modern enterprise to gradually by traditional product and scale as the center of operations mode to take the customer as the center, the service is supreme, realize customer value and achieve enterprise profit maximization of intensiv
Modern enterprises to gradually from the traditional center of the product and size of the business model to the extensive customer-centric, service oriented, to achieve customer v
