Gift Wrapping—The won items will be packed in elegant gift pouches (subject to availability of the pouches). Gift boxes are also available with an extra cost of USD1.00 each. Here are the samples of the giftbox: sample 1; sample 2.
Discount—We offer very competitive discounts for the products and the S&H, which are already 70-80% off the local retail pricings. No further discount will be given for bulk purchasing / wholesales.
Tax—We mark all items as gift with minimal item values. Some European countries and Canada may be subject to pay import tax duties. Please check your local custom office for declaration details, and we would not be responsible for any tax incurred.
Exchanges Policy—We offer exchange of the items for all purchases within 7 days. All of our items are custom made and handmade, and as a result they are only available in limited quantity.
Delivery —All orders are shipped from our warehouse in Hong Kong. it usually takes about 7 - 15 days for delivery worldwide depending on the destinations.
