RMA退钱给客户如何在oracle操作

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查看11 | 回复6 | 2005-10-30 17:05:33 | 显示全部楼层 |阅读模式
如果有RMA客户退货,公司需退钱给客户,最后一步退钱该如何操作? 假设该客户只作一次性生意或将来不再做生意了,不能从将来的货款中扣减,并且对于该退货商品公司已收到客户的付款.
谢谢!

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千问 | 2005-10-30 17:05:33 | 显示全部楼层
Prior to Release 12, there are a number of steps involved to do check refunds. Below is an example for creating a check refund when Allow Over-application is selected.
? Create Credit Memo.
? Un-apply the receipt by the credit memo total.
? Create a Debit Memo (for the amount of the credit memo).
? Apply debit memo to receipt. This causes the unappliedbalance on the Receipt to go to zero.
? Generate a check from Oracle Payables to Customer.
In Release 12, AR has automated the refund process for non-credit card transactions. Receivables submits the refund request to AP, and in turn AP transacts refunds via Oracle
Payments. Automated AP Refunds enables you to automate process all the way through from credit memos to refunds and enables manual refunds be done in much fewer
steps
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千问 | 2005-10-30 17:05:33 | 显示全部楼层
杂项收款,可以做退款的
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千问 | 2005-10-30 17:05:33 | 显示全部楼层
好好工作 发表于 2013-2-21 17:34
杂项收款,可以做退款的

你是R12的版本吧
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千问 | 2005-10-30 17:05:33 | 显示全部楼层
11i的如下
? Create Credit Memo.
? Un-apply the receipt by the credit memo total.
? Create a Debit Memo (for the amount of the credit memo).
? Apply debit memo to receipt. This causes the unappliedbalance on the Receipt to go to zero.
? Generate a check from Oracle Payables to Customer
但最后一步不知如何操作,是不是要给customer建一个supplier来付款呢?
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千问 | 2005-10-30 17:05:33 | 显示全部楼层
本帖最后由 yiwenvtech 于 2013-2-22 16:42 编辑



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千问 | 2005-10-30 17:05:33 | 显示全部楼层
11的话,一般项目经验来讲,就直接使用杂项负数收款了,不去转AP那么麻烦。12的话,倒是可以通过收款核销到“退款”,实现向AP转移
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