Step 1:Firstly, Run SFC (system file checker) scan to any fix corrupt filesThe system file checker (SFC) utility allows administrators to perform a scan of all protected resources to verify that they are the correct version. If SFC should find any incorrect versions in any of these protected resources, SFC will replace them with the correct versions.You can always run a SFC scan on the windows vista computer. To run a SFC scan follow the steps below: a)
Click on start and in the start search bar type cmd, right click on the command prompt icon in the programs area and then click on run as administrator.b)
At the command prompt type sfc /scannow and then press enter. Now check if the issue is resolved, if the issue persists Step 2:Put the computer in clean boot and testFollow Step 1 in the link below,How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7http://support.microsoft.com/kb/929135If everything works fine after a clean boot, you can infer that some third party services are causing the problem. Proceed with the remaining steps to pin-point out the third party service.After you figure out the problem causing program, you may have to update or install a higher version of the program, if you seldom use that software you can consider uninstalling it.Important: - Remember to put the computer back to normal startup follow step 7 in the link. Step 3: Check with another user profile If you do not have another user account, you will have to create one (see the link below).If everything works fine with another user profile, you can infer that the user profile is corrupt, check the link to know how to fix this issue. Create-a-user-accounthttp://windows.microsoft.com/en-us/Windows7/Create-a-user-account Fix a corrupted user profilehttp://windows.microsoft.com/en-US/Windows7/Fix-a-corrupted-user-profile |
